AUTO SERVICE CENTER SYSTEM

Run Your Service
Center With Clarity

ServiceHub is a complete job management system for auto service centers — from intake to delivery, parts tracking, customer history, and automated WhatsApp follow-ups.

Get This System See Demo
Waiting In Progress Parts Needed Ready Delivered
6+
Job Statuses
0s
Manual Follow-ups
100%
Job Visibility
Built with React Supabase WhatsApp API PWA Ready Tailwind CSS
THE PROBLEM & SOLUTION

Service centers bleed revenue
through disorganization

Most workshops run on WhatsApp notes, paper registers, and memory — and customers leave because no one called them back.

Without ServiceHub

Jobs get forgotten or delayed — no one's tracking what's overdue
Parts go missing with no record of what's been ordered or waiting
Customers keep calling for updates — every hour, all day long
No photos means disputes at delivery with no way to prove the work
Follow-ups never happen — repeat customers are quietly lost
Revenue from missed and forgotten jobs is impossible to measure

With ServiceHub

Every job tracked through 6 clear status stages — nothing slips through
Parts flagged instantly with auto alerts — bottleneck detection built in
WhatsApp updates sent automatically at each stage — zero inbound calls
Before/during/after photos attached to every job — disputes prevented
Smart follow-ups fire after delivery automatically — customers return
Live dashboard shows jobs, revenue, and delays at a glance, always
HOW IT WORKS

Every job follows
the same clean process

From the moment a vehicle arrives to the follow-up message after delivery — every step is tracked, timestamped, and visible from your phone or dashboard.

Service center workflow
Job created in under 60 seconds
1

Vehicle Arrives

Job created instantly with customer details, vehicle info, registration number, and the complaint logged — all from one screen in under 60 seconds.

2

Job Created & Photographed

Before-photos taken, parts listed, initial inspection notes saved directly to the job profile. Customer auto-notified on WhatsApp that work has begun.

3

Parts Tracked

Missing parts flagged instantly with orange color alerts. No job moves forward until parts are confirmed — and the reason for every delay is visible on the dashboard.

4

Work in Progress

Status updated in real time by technicians. Customer automatically notified on WhatsApp at each stage change — no manual calls needed from the service desk.

5

Delivery

After-photos saved, bill generated, delivery confirmed and timestamped. Customer receives a WhatsApp message confirming their vehicle is ready for collection.

6

Auto Follow-up

Service reminders and satisfaction messages fire automatically 3 and 7 days after delivery — bringing customers back without any manual effort from your team.

FEATURES

Everything a service center
needs — nothing it doesn't

Job Tracking Dashboard

See every open job in one view with color status flags — red, yellow, green — so bottlenecks are visible instantly without asking anyone.

Real-time Color Flags 6 Statuses

Customer Search & History

Search any customer by name, phone, or vehicle number in milliseconds. Full service history, photos, and job timelines attached to every profile.

Instant Search Full History Vehicle Profiles

Parts & Bottleneck Detection

Track every part per job. Automatic alerts when parts are pending so jobs never sit without a reason — owners always know what's blocking delivery.

Auto Alerts Per-Job Tracking Delay Detection

Photo Timeline

Before, during, and after photos attached to every job — stored, organised, and linked to the customer profile for complete transparency and dispute prevention.

Before/After Cloud Stored Per-Job Gallery

WhatsApp Updates

Customers get automatic WhatsApp messages when their job status changes — no more inbound calls asking "is my car ready?" from your service desk all day.

Auto Messaging Live Webhook Status Triggers

Works Offline (PWA)

A PWA layer keeps the app fully usable even on shaky workshop internet — jobs can still be updated and photos added when the connection is weak or lost entirely.

Offline Mode Auto Sync PWA
STATUS SYSTEM

6 statuses, automatic
color flags, zero confusion

Every job sits in exactly one stage. Color coding makes the entire workshop visible at a glance — no spreadsheet, no whiteboard, no asking anyone.

Auto service center
Waiting / Intake
Vehicle just arrived, job not yet started
New Job
In Progress
Work actively underway — technician assigned
Active
Parts Pending
Waiting on parts — auto-flagged for owner
Blocked
Ready for Pickup
Work done — customer notified via WhatsApp
Ready
Delivered
Complete — follow-up messages scheduled
Done
On Hold
Paused by customer or service center
Paused
ServiceHub demo
Live Demo ~10 minutes
Jobs flowing live WhatsApp firing Photos attached
LIVE DEMO

Watch the full system
running live

See real jobs flowing through the dashboard, WhatsApp messages firing on status changes, and the photo timeline being built — all in one 10-minute walkthrough.

Job created in under 60 seconds
Customer added, vehicle logged, photos taken — all from one screen.
WhatsApp fires on every status change
Customer gets a message the moment the job moves forward — no manual action needed.
Follow-up scheduled automatically
Service reminders fire days after delivery with zero manual effort — customers come back.
Book Your Free Demo
"We used to track every job on a whiteboard and call customers manually. ServiceHub changed that overnight. Jobs move through stages automatically, customers get WhatsApp updates, and I can see everything from my phone. I honestly don't know how we managed before."
A
Arjun Mehta
Mehta Auto Works, Pune
FAQ

Common questions
about ServiceHub

Do I need to be tech-savvy to use ServiceHub?
Not at all. ServiceHub is designed for workshop owners and technicians who aren't necessarily tech-savvy. The interface is simple and visual — status changes are one tap, photos are instant, and most staff are comfortable using it within the first hour.
Does it work offline in the workshop?
Yes. ServiceHub is built as a Progressive Web App (PWA) which means it continues working even when your workshop internet is slow or disconnected. Jobs can be updated and photos added offline — everything syncs automatically when the connection is restored.
How does the WhatsApp integration actually work?
We connect your WhatsApp Business number via the official Meta WhatsApp Business API. When a job status changes in ServiceHub, a webhook triggers automatically and sends a pre-configured message to the customer's number. No manual action needed — it fires in seconds.
Can I customise the WhatsApp message templates?
Yes. During onboarding we set up message templates that match your workshop's tone and branding. You can include the garage name, vehicle details, customer name, and any other relevant info. Templates can also be updated at any time via a quick support request.
How many team members can use it simultaneously?
ServiceHub supports multiple concurrent users with role-based access. Technicians can update job status and add photos. Service advisors can create jobs and communicate with customers. Owners have full dashboard access with revenue and performance visibility. There's no cap on users.
How long does setup take?
Most clients are fully live within 1–2 weeks. This includes workflow mapping, system configuration, WhatsApp connection, data migration from your existing records, and a team training session. We monitor the first two weeks closely to ensure everything runs smoothly.
GET SERVICEHUB

Ready to run your
service center better?

Book a free demo — we'll show you ServiceHub running live with your type of jobs in under 30 minutes. No commitment required.

Book Free Demo WhatsApp Us

No commitment. We'll reach out on WhatsApp within 24 hours.